This Privacy Policy explains how TradeJour collects and processes personal information when you use the TradeJour website and application.
1. Data Controller
TradeJour is the service operator responsible for processing personal data described in this policy.
Contact: supporttradejour.app@gmail.com
2. Information We Process
Depending on how you use TradeJour, we may process:
- account information such as email address;
- authentication and session information;
- trading journal information that you submit;
- trading-account settings and analytics data;
- subscription status and payment-related identifiers;
- technical logs, browser information, security events and IP-related connection information where necessary for operation and security.
3. Payment Information
Paid purchases are processed by Paddle as Merchant of Record. TradeJour does not need to store your full payment-card number.
Paddle may process billing, tax, payment and transaction information under its own privacy notices and legal obligations.
4. Why We Process Data
Personal information may be processed to:
- create and maintain your account;
- provide TradeJour features;
- manage subscriptions and access rights;
- maintain security and prevent abuse;
- diagnose technical problems;
- communicate with you about your account or support requests;
- comply with applicable legal obligations.
5. Legal Bases
Where EU or EEA data-protection law applies, processing may be based on performance of a contract, legitimate interests in operating and protecting the service, compliance with legal obligations, or consent where consent is specifically required.
6. Cookies and Sessions
TradeJour may use cookies or similar browser storage that are necessary for authentication, sessions, security and core service operation.
TradeJour does not use these essential session mechanisms for third-party advertising.
7. Service Providers
TradeJour may use infrastructure, hosting, payment-processing and security providers where necessary to operate the service. These providers may process limited information on behalf of TradeJour or under their own legal responsibilities.
8. Data Retention
Personal information is retained for as long as necessary to provide the service, maintain security, resolve disputes, satisfy legal obligations and protect legitimate business interests.
Information may be deleted, anonymized or retained for a limited additional period after account closure where legally or operationally necessary.
9. Your Rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability or objection to certain processing of your personal information.
Requests can be sent to supporttradejour.app@gmail.com .
Where GDPR applies, you may also have the right to lodge a complaint with a competent data protection authority.
10. Security
TradeJour uses technical and organizational safeguards intended to protect account and service data. No internet service can guarantee absolute security.
11. International Processing
Some service providers may process information outside your country. Where required, appropriate legal mechanisms are used for international data transfers.
12. Changes
This policy may be updated as TradeJour, applicable law or service providers change. The current version will be published on this page.
13. Contact
TradeJour
Email:
supporttradejour.app@gmail.com